Ink Against Cancer
Redesigned a cross-platform app for cancer patients and families, focusing on emotional accessibility, intuitive navigation, and supportive UX grounded in empathy.
Cancer Warriors Foundation is a grassroots 501(c)(3) nonprofit uniting artists to raise cancer awareness and support families, especially young cancer warriors. Their mission blends charity and creativity, providing financial assistance and emotional strength through art and music.
The existing site lacked clarity, emotional resonance, and usability, potentially reducing donations and volunteers. Our goal: redesign the site for intuitive navigation, stronger emotional accessibility, and an overall trustworthy, modern experience.
Year
2025
Client
Ink Against Cancer
The Problem
Goals & Business Objectives
Key Findings
Cluttered site structure and poor information hierarchy
Confusing navigation bar with too many top-level pages
Repetitive CTA buttons and color usage reducing visual effectiveness
Users reported not noticing the navigation bar
Donation and volunteer flows were unclear and overwhelming
Key Insight: A disorganized layout and unclear calls-to-action created user frustration and lowered trust, two things a nonprofit can’t afford.
Results
Improve usability and reduce bounce rates
Increase conversions (donations and volunteer sign-ups)
Establish trust through visual consistency and clean content hierarchy
Support emotionally sensitive users through accessible and empathetic UX
Overuse of buttons and colors diluted the user flow
Footer was oversized and distracting
Lack of secondary pages or nested nav structure caused confusion
Users felt overwhelmed, unsure where to start
A/B testing showed preference for simplified layouts and card-based interactions
Solutions We Implemented
Rebuilt information architecture from scratch: clear top-level nav with grouped secondary pages
Introduced a card-based layout for “Get Involved” section to improve scannability
Added micro-interactions to CTAs to subtly guide users
Applied consistent color and type hierarchy for better contrast and readability
Updated homepage CTA with a stronger visual anchor
Redesigned the volunteer flow to remove friction and simplify conversion
Increased clarity of CTAs
Improved user flow through restructured navigation
Higher engagement with donation and volunteer sections
Emotionally resonant experience aligned with IAC’s mission